SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of viblogostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Good product
Great product, just like in the description. Highly recommend the seller Good product for its price Delivery is rather slow and packaging is good Keep the product
Great product early delivery
The quality is great, the seller answers it's own smooth handling I recommend the seller good quality you buy more.
Loved the watch and delivery made on time, everything working
Well arrived Very good callite products
Very good watch as picture Good packaging Recommend to the seller
Fast shipping to the USA, excellent quality
I'm very very happy with this product and this watch it has an expensive watch feel and wait it's features all work it's great it's not cheaply made it looks like an expensive watch very very happy with it I'm hard on my watches so I broke one of the pins already but my friend fix it for me and he does that with watches so all in all I'm very happy with this product thank you and would buy it again definitely especially for the price I paid for it amazing product
My watch was perfect, I recommend everyone to buy it Very good
Bravo for seller. Good work good packaging a fair amount of the watch seller for confidenceđMerçi
It is very nice, an excellent watch for the price it is in, let's see how good it comes out.
nice watch elegant
it is good quality water proof I am satisfied
wow I have no words đđđđ this is an amazing watch. it is beautiful. it is classy. I like it. and I love it
Product as in description Fast shipping by seller Recommend Seller
The product is beautiful as the image. Above your value in terms of quality. You don't feel very quality when you just pick up the cord. It sounds like tin when you hit it. But only you can notice it :) accessories came full. The box was intact. In summary, there is a quality above the price. I recommend
very fine product, received in good packaging and item is as per design and specifications mentioned in the app. delivery was also fast.
thank you great stuff
Fast Delivery Satisfied with quality of products! I highly recommend
A luxury and still frankly incredible price, exceeds all expectations. 100% recommended, the materials are of good quality and everything works on the board.
Nice watch âď¸ đ
Exelente article arrives the same as the one you ask for them, I recommend it looks like a high-end watch with water
bought this for my son's birthday in July he is going to flip out when he see it
Way nicer than I was expecting it to be! Shines nice and the links were super easy to get off for sizing it. They also sent a tool for the links and a cloth to keep it clean. Very happy with this purchase!!