SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of viblogostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Great wearable, exceeded expectations, shipping and fast delivery.
Simple and reliable. Super Indico haylou.
Nice. I'm testing it. Quick. Long-lasting battery. Council.
As per description, met expectations.
Very good, very quality in the system and picture, only the battery could be better, with AOD on, battery discharges in. less than 1 day
Excellent price-quality watch. Very useful for someone not very demanding, as it has the basics both for day to day and for exercise (exercise at a non-professional level).
It came well packaged and arrived pretty fast. The watch is great for the price, it has some useful features. Totally recommend it.
The product meets the description, I am satisfied with the purchase is just what I expected. I recommend it widely, the building materials feel good quality. Thank you seller
The store is to be congratulated on the service provided. I made the purchase the 01/05/2024 day and arrived at my residence (round Capon/SP) on the 09/05. I am very happy and satisfied as it is not the first time I buy this product and I am well received!
Amazing product, original and perfect. Arrived very fast and works perfectly, it was very worthwhile!
Excellent quality Fine finish
Perfect watch, battery lasts long, has brightness control, theater mode, Do Not Disturb mode, flashlight, music control, pressure measurement, blood oxygenation measurement, many sport modes, messages can be read, for me it is the best cost benefit
Arrived right, original product! Does a lot for the amount charged! Great investment
Top watch, excellent for those who want a good smartwatch without spending too much, I recommend
Excellent watch, fluid, resistance! For the price delivery a lot, you can buy without fear and it arrived very fast 15 days
The product works perfectly arrived in the indicated time to Peru is comfortable and the screen looks good quality
I just received it, after 15 days of ordering it, it works very well at the moment, excellent quality-price
Top
Figured it out, the text of the messages is large. When the call is incoming, the vibration is only once! You fag! The strap is nice. There's a calculator.
This beautiful you can customize ma image, I love it! Of the best purchases I have made the truth🥰
Very good delivery process, product quality acceptable by value, Yes I will buy more. Great gift for friends.
Very fast delivery. Only 10 days. I'm really satisfied.❤️
Very beautiful perfect loved. I paid to give my husband as a gift. Super satisfied arrived well packed and fast.
The very good Watch arrived very fast and its battery life excellent.
Full and beautiful watch, came well packed and with the full box! Excellent