SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of viblogostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Top and great device for its price with a great cost benefit. Beautiful light and efficient with many functions...
Excellent watch, great cost benefit. You can buy, very beautiful.
The order arrived ahead of time. Good quality. The display is bright, the Speaker works well. The strap is of good quality.
Very good smart watch, nothing to envy of an Iwatch or Samsung since it even has an extra to measure pressure and a flashlight. I use it to take my blood pressure since I have a Samsung and they don't have this one. 100% recommended.
Apparently a great smartwatch, lightweight and with a quality material!
Three useful
The watch brings good functions, it is beautiful, practical to handle. I loved it, it came in 15 days.
It arived fast and work perfect
I Love it! The BP is accurate, heart, and oxygen seem accurate as well. I'll find out if the sleep is accurate in the next few days and follow up on this review. The only thing that concerns me is that at the Google app store it's noted that data is not encrypted. For this reason I'll only use it for sports workouts and not my phone contacts or messages. At least not until they fix this and encrypt the data. But otherwise, I'm pleased with it. Thank you seller.
It's okay All the functions do work
Watch as described
the screen is clear. the app is just ok. good for young kids with first phone.
very cute and easy to install the app, just I would like more face watch and wallpaper
well received, have not tried yet
Super happy with this product and seller
works well. Holds a charge well. Functions work. I like it
I received at the estimated time and in good condition, I recommend the store, they are faithful...
This watch was exactly as described, prettier in person and was so much better than I expected..
recommend 🤝 Worth the price💥 fast delivery 🙌
evreything went smooth, watches are good quality and function perfect
No need for heart rate steps, only text and Katok check When you ride a bike, you can only look at the characters. By the way, I was a copy of the Korean support for the review of the product. It's not in Korean. It's a gold sec. But the vibration would sound, so I was okay. The letters break, so I stop riding and take out my cell phone.
Remark
Outstanding watch. Get compliments all the time and Girlfriend loves it. Crazy how good the watch is
Very good!! Works perfectly and connects with the device, I have iPhone and it works right.
I just received on the scheduled date, an excellent quality product. Recommend, I will buy a new model.