SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of viblogostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very good and beautiful product. Worth the price. Delivery before the deadline.
Came well packed, arrived a couple of weeks before the deadline, and really it is as described in the ad, I recommend and it is Yes a purchase I would make again (obs: it makes more than a week and it is OK) the battery is good and the charging too
good quality watch..
Great watch, nice software application, huge value for such low costs. Measurements accuracy may vary and steps counting may need a bit different of improvement, but motivating step figures are good anyway - just walk more to be on the safe side ;-)
The watch has outstanding features in design, color and quality in its construction, good functionalities, very reliable seller and delivered.
The days of the yakitsa, the Whiglyad Chudovy) Everyone is pratsyu. Tamed 3 points) 270 UAH coins Delivery and 14 days😊
The watch looks like the iWatch. The look is nice & comfortable around wrist. The watch was shipped to USA within a week. So far I’m happy with this purchase.
Work properly
I absolutely love it. Very nice and beautiful watch...recommendations :)
I love this watch is the 3rd time purchase for my family at my country.
Are perfect!!! I have already bought 2 colors!!!!!!
Excellent smartwatch, everything that is in the description of the watch works perfectly tested and approved.
The year-old for such a penny Duge is not a chase. I recommend the seller
It is as advertised, it is a good product❤️ Recommended!
Product according to the announcement. Worth a lot for the cost benefit.
I made the year-old, the delivery of the Boul by the shvidkoy. Pokis, too, be matched, for your pennies-just super.
very satisfied, cool watch i love it.I recommend the seller
Worth it for the function! arrived in about 20 calendar days.
Tested for 24 hours it is verified that the battery is at the 30% which says a lot about the battery since it has been testing well, easy to use and meets the expected expectations, easy link with your app, it is tested and perfectly linked with my iPhone Health, Which is all very well to compare the biometric health data.
The watch works well, it's fast, nothing gets stuck, a lot of functions, the display is OK, there are few discs to choose from and the battery is only enough for approx. 2 days of use.
Great item & fast shipping. Thank you!
As described, for the price it is a beautiful watch, it works well.
Lovely watch I love
OmG!!! this product is amazing and it was a gift that was much appreciated!
I am satisfied, no connection problem. Perfectly matches the description.