SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of viblogostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
A fictional product I bought as a gift for my father and he is very satisfied with us took a month to get from China to Algeria
It comes very well packed the quality is good and brings the tool for you to adjust your pulse very good in the small details I really liked we are going to try it
Great arrived before the Plazo
It's beautiful! Looks like a fancy watch. It works perfectly. The packaging is perfect. There was also an accessory that I think serves to adjust the strap or whatever. We'll find out. Fast shipping.
Excellent product, as in the photos, best of all is that it brings your tool for oneself to adjust the watch to size, super recommended, arrived much earlier than expected.
received but delayed a couple of days, the watch is beautiful and i a satisfied.
Good quality product, delivered before the estimated date and at an excellent price.
Very good general condition thank you very much for your professionalism I highly recommend this shop.
my 2nd poedagar watch. great quality for the price. battery operated chronograph, hollow bracelet, easy to adjust, looks great. watch looks better in person than in pictures. I try to keep them out of the water, don't have high expectations for waterproofing in this price point
The product arrived within a week and a half in a good solution and the product is good Noon But the Sonny Scorpion stops, but the clock works well.
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Perfect match with my style.
A ceas superb. Îl rebrand. Rebrand și vânzătorul.
It's a very beautiful watch, works well & the price makes it a good deal. It looks better than my expensive Seiko & will look awesome when on a dinner date. I highly recommend this product.
Very nice watch.
Very good product thanks to the seller we wish him luck in the sales process and care about us as Algerians because we are the largest shoppers in the Express
Exelent product, is what appears in the publication, very good material, heavy, I recommend it completely and arrived quickly
It came in 10 days really stylish I liked it very much thank you to everyone who contributed
Order on March 7 arrive on March 28 .. Very fast at the meeting, this is not the first time I order I highly recommend this seller!!! 100% reliable.
Excellent .. As the image is what I received, perfect packaging, I recommend it, the time of its delivery is agreed
Product KEMA Description Need Potter Strength Compared to Price
looks good
The product is very stylish and high quality thank you in 11 days. It was better than I expected.
The clock matches the description.
Great quality, Thank you!