SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of viblogostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The watch is beautiful, I bought it for my husband and he liked it Arrived super fast
Arrived in Mexico in just 4 days after ordering it, the truth is that it was surprising, happy with the delivery time and the clock to say, for what it is worth is wonderful, I feel it lacks resolution but it is still perfect. Clock Chulada ...... Understand it they will not regret it.
The watch is just beautiful, the picture quality is excellent, it was one of the fastest shipments I have had on AliExpress, so it gives complete confidence. The Watch arrived very safe, very well packed and with its security seal intact although I didn't see anywhere it said "RT3". The clock came loaded to the 100% so I started to pair it with my Motorola and everything perfect. The measurements are very successful, it brings everything that brings a medium-high-end smartwatch and the interface is very beautiful. My doll is small but it feels super comfortable, I was even able to sleep with it without problem and it looks very aesthetic. The only point against it is that it arrived with 100% of charge and already at night it was in 89%, which tells me that it has an autonomy of 4-5 days of full use, but that's no problem for me so all right. I compared it to another watch that I have from a similar range but LED display, and you can judge the difference in image quality. Excellent quality-price purchase.❤️
Arrived quickly I would have liked the packaging a little better but the equipment is well 10/10
Very beautiful smartwatch, I 've done the tests and it's working perfectly. Recommend!
Sensational smartwatch😎, Guarantee of quality and style can go without fear.
The watch is amazing very good article. And I 've already tried it for a couple of days and it works very well
Well responsive, light and beautiful watch. Arrived before the deadline and well packed.
I recommend, very good even, for the cost benefit, bad excellent smart watch, complete, I am using it for a few days and so far I had no problem.
I like it very much and it looks with quality I have contacted the seller for any questions and they have attended Me very well and if everything goes well without a doubt I will buy this brand again.
I'm surprised, the equipment is well built, beautiful, cool screen, has many usage settings both in it and in the app. The app is much better to navigate, two years ago it was well zured. From a choir in polar and Garmin, the sensors are identical, really changes aesthetics and these more expensive have a material very resistant to blow, but will you throw it or fall? Worth the price a lot
Very beautiful and functional product, an excellent cost benefit.
it's a good smart watch for basic purposes. it connects to my phone for notifications and tracks steps accurately. however, the heart rate does not seem to be accurate, and there does not seem to be an option to input calories for tracking. it also does not seem to track calorie expenditure either. other than that, it is good quality, design, and functionality.
Very good looks original. Arrived quickly in Brazil.
Great smartwatch, has a good construction and materials, works perfectly
The package arrived at the 100%, super fast to Veracruz, Mexico and it is functional, it looks great and it is super fluid, I love it, I wish I would have asked for two
Great watch, does the basics with excellence. Testing a few days and I have nothing to complain about. Does everything excellently.
Great for everyday life and sports activities. Meets all needs. Great watch.
The race meter records a pace very different from the pace recorded in the mobile apps. Example: while the cell phone marks a pace of 5:00, the smartwach marks 6:15.
Super fast delivery, 8 days. I'm getting the hang of fiddling and setting up. But I loved it.
It's a great Watch. Beautiful display, good measurements. Great for calls and a real Ip68. Excellent materials and construction. Arrived in 9 days, very good dealer.
Good screen quality, amoled, has many functions, almost like always display
He arrived very good, I didn't take a photo as soon as he arrived. 2 weeks later, he spoiled the screen himself. The seller was super attentive, I already received the refund and ordered another!
the best smart watch for someone's who's on a budget. I've had it for a week now it's been a good health companion there have been no issues so far. It arrived way before it's deadline it's super customizable, all of the important trackers works perfectly fine except for weather tracker and sleep tracker they're a bit hit and miss sometimes but. Overall it's amazing smart watch.
I really liked the watch and it didn't take long to arrive in sp.