SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of viblogostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Top O relogin, lasting 5 days the battery with all notifications on
Arrived perfectly, well before the deadline, working perfectly! Mega fast delivery .. Was scheduled to arrive on March 7, arrived HJ. Seller is to be congratulated.
Very beautiful watch, arrived well packed, great purchase and arrived fast congratulations to the seller.
I already have days using it and it works excellent, the best of the best
wow! all expectations were met. I just got the item in Nigeria in just 16 days - that's awesome. I'll use it for a while and update my usage review
Good watch, very elegant. I miss the GPS. To do some outdoor activity, you have to start by cell phone. Although large, the size is good for those with a thin pulse. Arrived very quickly, exactly 12 days for Maceió.
I like it very much, it feels like it is a very good quality watch, good materials, good construction
Excellent watch, it has the functions as AD, the battery durability is good. Easy to use. It has various types of watch face to choose from. Arrived well before the deadline.
Perfect, arrived in Bahia 12 days after order confirmation.
I rarely comment but this watch deserves recognition is light, stylish and at the price meet expectations. And incredible as it seems it took 7 days to arrive from China🇨🇳Amazing my congratulations to the seller.
Watch is beautiful, battery until it lasts reasonably, use 10% a day, so it is about 10 days without charging, at that point the myband I have earns with twice the battery life
I am very pleased with my watch, and the waterproof works all right, the battery has not yet discharged came with 65
Perfect watch! I thought it was a little big, but wonderful. Answer and make phone call, put photo on screen, notification, have brightness control, flashlight, have so much I don't know everything. the battery lasts a life, easy to use app Recommend a lot of oooooooo
I heard about this watch Great quality construction in AMOLED screen metal body and water resistance without talking about the great interface both the clock and the application of it that communicate very well. Points that disappointed me a little and his battery because in continuous use it lasts approximately 3 to 4 days while others last 7 days or more with a certain ease. But it is not very negative because 4 days is already good. His dials library is not that wide and it may be that sometimes you come across options that do not suit you so much, but you have good options and well versatile by the watch model. Overall I recommend and it is a good cost benefit for what it offers. In my experience the seller sent out until fast the product but when arriving in my country he made more than 1 whole month just to be shipped it Customs.
The clock is huge! If you have a fine pulse I do not recommend. I bought it for myself (I'm a woman) and it got a little big. The bracelet is 22mm
Great, best in the category... very quality screen... worth it
Arrived much ahead of time, very well packed and safe. The watch is perfect and beautiful. Original. I recommend it to everyone.
Right working Watch is original, came well packed and arrived ahead of schedule, I recommend the purchase and the middle came with cargo 50% then give to test cool and the box N came crumpled everything as it should be.
Arrived well ahead of schedule .. Beautiful watch, super well finished, great features, recommend
Very satisfied for the purchase! Is the solar haylou plus. Arrived right and on time. Packing came without damage. I 've already tested it and it's working perfectly. Battery lasts quite a lot. I believe that it will be a watch that will last for a long time with the right care.
Good material, excellent. Amazing the haylou. From chile
The goods before the Ukraine trohi is more than the designated one, everything is good, I will describe everything. Accordion-year-old, PID-dnati before the phone, Yde viklik, can be rosy without reason for the year. Took the cholovika from the gift. Preventions. Yak will be pratsuvati bacimo, Poki are all pratsyu. Seller recommend.
All as described. Came without damage, with a seal. Everything works. Long delivery.
Very good watch, what leaves something to be desired is the battery, but the rest is very good. The app is also bad because it is disconnecting from the device, it can be a problem in my device, but I doubt a lot because I have already used other smartwatchs. Generally, I liked the watch and it was worth the price
Very beautiful and all functions are good, for the price delivery much more than real 500 smartwatch around, using all functions battery lasts two days